At BDx ENVIRO we strive to provide rapid testing results in a professional and convenient manner to our customers and are always looking for ways we can improve the way we do business. Please take a moment to complete this questionnaire so we know how we are doing, and how we can better serve you in the future.

Customer Satisfaction Survey

First Name

Last Name

I prefer to remain anonymous

Testing Purchased

Which type of testing service did you purchase? Please select all that apply.

Animal Diagnostics

Water Testing

Soil Testing

Method of Purchase

How did you purchase your test package(s)?

Satisfaction Scale

Please rate the following questions. How easy did you find our ordering process?

Very Easy

Easy

Neutral

Difficult

Very Difficult

How quickly did our team have your collection package(s) ready for pick up?

Very Quick

Quick

Neutral

Slow

Very Slow

Not Applicable

How easy to follow did you find our sample collection instructions?

Very Easy

Easy

Neutral

Difficult

Very Difficult

Not Applicable

Comments:

How accurate was the estimated test result timeframe you were provided?

Very Accurate

Accurate

Neutral

Inaccurate

Very Inaccurate

How easy to read/understand did you find your result report?

Very Easy

Easy

Neutral

Difficult

Very Difficult

Comments:

Please rate your overall experience with BDx ENVIRO.

Exceptional

Good

Neutral

Somewhat Disappointing

Disappointing

Comments

How likely are you to use our services again?

Very Likely

Likely

Unsure/Undecided

Unlikely

Very Unlikely

Improvements

What services/testing would you like to see our laboratories offer in the future?

Is there any information you feel you should have been provided at the time of your purchase or sample drop-off that was unprovided/unclear?

When dealing with our staff did you find them helpful, informative and professional?

Do you have any additional comments or suggestions on how we can improve our business and serve you better?

Thank you for your time and feedback. If you have any pressing concerns or complaints that must be dealt with urgently please don't hesitate to reach out to our staff by phone or email. (204) 287 7800 or testing@BDxENVIRO.com Do we have your permission to use your comments publicly on our website under "Customer Testimonials"?

Yes

Thank you for taking the time to provide us with your feedback. Your comments and concerns are a direct reflection of how we do business and we appreciate your input.

Comments posted to Customer Testimonials may be edited for grammar, punctuation and clarity.

Contact Us

26 Henlow Bay

Winnipeg, MB | R3Y 1G4

204 287 7800

testing@BDxENVIRO.com

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